Terms & Conditions
Effective Date: September 2025
These Terms & Conditions (“Terms”) govern your access to and use of nomboo.com (the “Site”) and any related products and services offered under the brand Nomboo by Strategic Marketing Group, LLC, a Maryland limited liability company (“Company,” “we,” “us,” “our”). “Nomboo” is a tradename/brand of Strategic Marketing Group, LLC.
By using the Site or our services, you agree to these Terms. If you do not agree, do not use the Site or services.
1) Definitions
Client, you, or your means the individual or entity entering into these Terms.
Services means branding, marketing, content, consulting, websites, digital ads, and related services we provide.
Memberships means our subscription service plans (e.g., Starter, Growth, Ultimate) described on the Site.
Deliverables means work product we create for you (e.g., designs, copy, files) excluding Excluded Assets (defined below).
Third-Party Platforms means services not operated by us (e.g., hosting providers, ad platforms, analytics, social networks, payment/finance tools).
2) Account & Eligibility
You must be at least 18 and able to form a binding contract. You are responsible for the accuracy of information you provide and for maintaining the confidentiality of credentials used to access your account.
3) Scope of Services
3.1 Memberships (Your Outsourced Marketing Dept.)
Requests are handled one at a time in a queue; typical turnaround for a standard task is 2–3 business days. Complex or multi-step items may require additional time.
“Requests” include the categories defined on the Membership page (e.g., design tasks, marketing assets, landing pages, emails), and any exclusions/limits listed there.
Strategy, approvals, and feedback cycles occur within the membership window; unused time does not roll over unless expressly stated.
3.2 Pause / Resume / Cancel
Pause: You may pause a Membership anytime from your account. While paused, billing and work stop. If you do not resume within 45 consecutive days of pausing, your Membership will automatically terminate, and all included perks (such as domains, hosting discounts, InsightURL plans, The Brand Portal discounts, and website credits) will end.
Resume: If you resume within the 45-day window, your membership restarts, and your billing date is adjusted forward; no days are lost.
Cancel: You may cancel anytime. Canceling immediately ends your membership, work queue, and included perks. Website credits reset. If canceled before 12 consecutive active months, you may request a buyout option to retain the website.
3.3 Website Included (Membership Benefit)
If your Membership tier includes a website build/redesign as a benefit, the site is provided under a license while your Membership is active. Title transfers to you after 12 consecutive, fully paid active months on any Membership tier.
Before title transfer, you receive a license to use/operate the site.
If the Membership is canceled or auto-terminated (due to a pause exceeding 45 days) before 12 consecutive paid months, we may (at our discretion):
(a) offer a buyout price, or
(b) discontinue the license.
Hosting, domains, SSL, and maintenance are separate services unless explicitly stated as included. Any included benefits are valid only while your Membership is active and in good standing.
3.4 Project-Based Work
For fixed-fee projects (e.g., custom websites not under a Membership), scope, timeline, and fees are defined in an order form or statement of work (SOW). Client approvals and content delivery timelines affect schedules.
3.5 Advertising Services
Media spend (e.g., Google, Meta) is billed separately by the platform or passed through and is non-refundable once purchased or delivered.
We manage strategy, targeting, creatives, and optimization, but performance is not guaranteed. Algorithms and market conditions change; results will vary.
4) Client Responsibilities
Provide timely content, approvals, brand assets, platform access, and subject-matter input. Delays may affect timelines.
Warrant that all materials you supply don’t infringe third-party rights and comply with laws (advertising, privacy, sector rules).
Maintain your Third-Party Platform accounts in good standing (including billing on those platforms).
5) Fees, Billing & Taxes
Memberships renew automatically at the then-current rate until canceled. You authorize recurring charges to your selected payment method.
We may adjust fees on 30 days’ notice (posted on the Site or emailed).
Refunds: Fees for time-based services (e.g., Memberships) are non-refundable once the billing period starts. Prepaid project deposits may be non-refundable as stated in an order form/SOW.
Taxes: Prices exclude taxes; you are responsible for all applicable taxes, duties, and government charges.
Payment Methods: Payments are processed by professional payment/accounting software providers. In some cases, limited payment data may be retained securely for billing and compliance.
6) Intellectual Property & Licenses
6.1 Ownership of Deliverables
Upon full payment of amounts due for the applicable period/project, you own the final Deliverables we expressly provide for your use, excluding Excluded Assets.
Excluded Assets (not transferred): stock images/video, stock templates, fonts, software, plugins, code libraries, third-party components, and our pre-existing IP, processes, and tools. You receive a non-exclusive, non-transferable license to use Excluded Assets only as embedded in the Deliverables and subject to the third-party licensor’s terms.
6.2 Portfolio & Attribution
We may display non-confidential Deliverables in our portfolio, case studies, and marketing unless you notify us in writing to restrict use (reasonable restrictions apply for stealth launches or NDAs).
6.3 Feedback
Any feedback or suggestions you provide may be used by us without obligation or compensation.
7) Third-Party Platforms & Services
Our Services may integrate with or link to Third-Party Platforms (e.g., hosting providers, ad networks, analytics, social media). We do not control or endorse third-party services and are not responsible for their content, availability, or policies. Your use of them is governed by their terms.
8) Confidentiality
Each party will keep the other party’s non-public information confidential and use it only for performing or receiving the Services, except where disclosure is required by law.
9) Acceptable Use
You agree not to use the Site or Services to: (a) violate laws or third-party rights; (b) transmit harmful code; (c) harass, defame, or infringe privacy; (d) attempt to gain unauthorized access; or (e) submit prohibited content (hate, illegal, or unsafe content).
10) Disclaimers
Services and the Site are provided “AS IS” and “AS AVAILABLE.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant specific outcomes, ROI, rankings, ad approvals, uptime, or uninterrupted availability.
11) Limitation of Liability
To the maximum extent permitted by law, our total aggregate liability arising out of or related to the Services or these Terms is limited to the greater of (i) USD $100 or (ii) the fees you paid to us in the three (3) months preceding the event giving rise to the claim. We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages (including lost profits, revenue, data, or business).
Some jurisdictions do not allow certain limitations; if so, the limitation applies to the fullest extent permitted.
12) Indemnification
You will defend, indemnify, and hold harmless Strategic Marketing Group, LLC (including its officers, directors, employees, and agents) from claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of: (a) your content or materials; (b) your use of the Services; (c) your violation of laws or these Terms; or (d) any allegation that your materials infringe or violate third-party rights.
13) Termination
We may suspend or terminate access to the Site or Services immediately if you breach these Terms, fail to pay, or present a security/abuse risk. Upon termination, you must cease use of our Services and pay any outstanding amounts. Sections that by nature should survive (e.g., fees, IP, confidentiality, disclaimers, limits, indemnity, governing law) will survive.
14) Changes to Services and Terms
We may modify or discontinue features or Services (including Membership offerings) with reasonable notice. We may update these Terms from time to time; the “Effective Date” above will change when we do. Material changes will be posted on the Site or sent by email. Continued use after changes become effective constitutes acceptance.
15) Governing Law; Venue
These Terms are governed by the laws of the State of Maryland, without regard to conflict-of-laws rules. The parties consent to exclusive jurisdiction and venue in the state and federal courts located in Montgomery County, Maryland.
16) Miscellaneous
Severability: If any provision is unenforceable, the remainder remains in effect.
Waiver: Our failure to enforce a provision is not a waiver of the right to do so later.
Assignment: You may not assign these Terms without our written consent; we may assign to an affiliate or in connection with a merger or sale.
Entire Agreement: These Terms (plus any signed SOW/order form and our Privacy & Cookies Policy) are the entire agreement regarding the Services and supersede prior understandings.
Electronic Communications: You consent to receive notices and communications electronically.
17) Contact
Questions about these Terms?
📧 legal@nomboo.com
🏢 Strategic Marketing Group, LLC (dba “Nomboo”)
2 Wisconsin Cir, Suite 700, Chevy Chase, MD 20815
📞 (301) 900-4660